Frequently Asked Questions: Hopefully the questions and answers below will help you in your decision to spend time at Cobb and Co Nine Mile Camping Grounds.
Q: Can I book online or on facebook?
A: No all bookings are completed either over the phone or by email. Our booking system requires the following information for EACH family – Mobile number, First/last name, number of adults/children.
Q: What are the office open hours?
A: Reception is from 8am-8pm for check-in. Phone is manned 8am-5pm – please leave a message if you cannot reach us as sometimes we are out cleaning.
Q: What time can I check in?
A: General camping – any time after 8am
Luxury tents – check prior to arriving depends if already rented
Q: What is the latest I can check in?
A: Reception is open until 8pm – if coming later please contact office and make arrangements for admittance to property
Q: Do we get a choice of sites? Is my preferred site guaranteed?
A: You choose where you wish to camp. We do not allocate or hold sites
Q: How much is it to stay?
A: See our nightly rates page on website
Q: What age do you charge for children?
A: From 2 – 16
Q: Do I have to pay a deposit?
A: Not for general camping in your own equipment (unless it is a public holiday long weekend then its $20 per family [Easter $50 per family] with a minimum number of nights stay. The deposit comes off your camping fees on arrival and it’s non-refundable and non-transferable), yes if staying in our luxury tents.
Deposits are taken upon booking our luxury tents $50 per night family size or $30 per night for moveables – via credit card over phone or direct deposit.
Q: Do you refund deposits for the luxury tents?
A: Yes – Up to 2 weeks prior to arrival we will refund 100%.
Deposit is non-refundable if you cancel within two weeks of arrival date unless we can rent it out, then we will refund your deposit
Q: Do you have eftpos?
A: Yes we do – no cash out
Q: Do you have phone signal?
A: Telstra only
Q: Can I bring a large motorhome/bus/trailor?
A: We have no restrictions on the size of vehicles that can stay at Cobb & Co
Q: Can I have a camp fire?
A: Yes you can – only knee high. (Unless we notify you we are under a fire ban). Use either existing fire rings, or a spot on the ground where others have had a fire. Do not burn rubbish in your fire there are blue bins provided. You should not leave a fire unattended and you must extinguish it before going to bed.
Q: Do you sell wood?
A: Yes $15 per bag
Q: Can we bring our own wood?
Q: Can we use a chainsaw?
Q: Can we collect firewood on the property?
A: Small branches/twigs off the ground only. Do NOT break branches off trees.
Do NOT go onto the neighbouring properties to gather wood.
Q: Do you cater for schoolies parties / bucks or hens nights / weddings/ 21st?
A: No we only cater to families and people who just want a quiet time away. We have strict regulations regarding any noise after 9pm.
Q: Can we play music or have a band come and play for us?
A: You can have music playing softly in your camp site, but not loudly as stated above we have strict noise regulations. No ampliphers or large speakers
Q: Is drinking water available?
A: You need to fill your camper/caravan before you come – we have a drinking water tap that you can only fill a 20l container.
Q: Is there a “dump point” on site?
A: Yes, however you need to see reception before dumping – it depends on what days the toilets are being pumped out as to when you can empty yours.
Q: Do you sell ice?
A: Yes $5 for 5kg bag
Q: Do you refill gas bottles?
A: No we don’t. We only have the “swap and go” gas bottles
Q: Are the showers HOT and free?
A: Yes they are
Q: Can we use a generator?
A: Only for a short time during the day and off by 6pm
Q: Do you have toilets?
A: Yes we do
Q: Can I bring pushbikes/canoes/boards?
A: Yes you can (we do not have any equipment for hire)
Q: Can I bring kids motorbikes/petrol remote control vehicles?
A: No they are too noisy for other campers
Q: Can we fish in the creek?
A: Yes you can in the creek but only using rods (be aware some species in the creek are protected at certain times of the year – for example Mary River Cod). In the front small dams you can use nets for yabbis.
Q: We have friend already booked in – can we join them?
A: Yes you can, please call and booked in. As long as we have not closed off the bookings
Q: Is there medical assistance available?
A: Yes Gympie hospital is only 17km away and the ambulance is aware of our address
Q: Can we purchase food on site?
A: No we do not have any sort of cooked food
Q: Do you have any supplies if we run out of items?
A: Yes we have wood, ice, marshmallows, bread, milk, soft drinks and a small range of grocery and toiletry items
Q: Is there a camp kitchen?
A: Yes we have two camp kitchens with a BBQ and washing up sink in them
Q: Do you sell alcohol?
A: No we don’t Gympie is 14kms from camp
Q: Do you cater for disabled?
A: Yes we have a wheel chair accessible shower with a hand rail and also a toilet. Our property is flat so mobility is not an issue.
Q: Can we have visitors to our camp?
A: Yes you can – day visitor charge is $10 per car. They must check in at reception and get a visitor sticker for their car
Q: Do you have concrete slabs for caravans?
A: No we don’t
Q: Is the billabong suitable for swimming?
A: Yes it is – you are welcome to bring your own boards or other floatational toys (we do not have any equipment for hire)
Q: Can I bring my dog?
A: You will need to check with us. There are some breeds that we are now unable to accept due to insurance restrictions. Regardless of the dog breed your dog must be friendly, happy and sociable. If a small child ran up to your dog unexpectedly – what would your dog do? If there is any question mark over its behaviour then under no circumstances can you bring it here. “NO DOGS WHEN HIRING ANY OF THE LUXURY TENTS!”
At all times your dog must be on the lead. Children are not allowed to walk large dogs on their own. You must clean up after your dog. We have horses, chickens, other dogs and children running around all the time – if your dog is going to bark all the time then it also needs to stay home.
Frequently Asked Questions: If you still need further clarification about anything, our friendly staff are available to answer your inquiries.